Privacy Policy
Effective Date: April 8, 2026
Introduction
ZYOU knows that you care about how your personal information is used and shared, and ZYOU takes your privacy seriously. Please read the following to learn more about ZYOU Privacy Policy ("Privacy Policy"). This Privacy Policy also tells you about your rights and choices with respect to your Personal Information, and how you can reach us to update your contact information or get answers to questions you may have about our privacy practices. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that ZYOU will collect, use, and share your information in the following ways. Remember that your use of Services is at all times subject to the Terms, which incorporate this Privacy Policy. Any terms ZYOU uses in this Privacy Policy without defining them have the definitions given to them in the Terms.
What does this Privacy Policy cover?
This Privacy Policy covers ZYOU' treatment of personally identifiable information ("Personal Data") that ZYOU gathers when you are accessing or using Services. ZYOU gathers various types of Personal Information from users of ZYOU, as explained in more detail below, and ZYOU uses this Personal Information internally in connection with Services, including to personalize, provide, and improve your use of ZYOU and your experience of Services, to allow you to set up a user account and profile, to contact you and allow other users to contact you, to fulfill your requests for certain products and services, and to analyze how you use Services. In certain cases, ZYOU may also share some Personal Information with third parties, but only as described below. As noted in the Terms, ZYOU does not knowingly collect or solicit Personal Data from anyone under the age of 18. If you are under 18, please do not attempt to register for Services or send any Personal Data about yourself to ZYOU. If ZYOU learns that it has collected Personal Data from a child under age 18, ZYOU will delete that information as quickly as possible. If you believe that a child under 18 may have provided ZYOU personal information, please contact ZYOU at founder@zyou.ai.
Will ZYOU ever change this Privacy Policy?
ZYOU is constantly trying to improve Services, so it may need to change this Privacy Policy from time to time as well, but ZYOU will alert you to changes by placing a notice on the Website, by sending you an email, and/or by some other means. Please note that if you've opted not to receive legal notice emails from ZYOU (or you haven't provided ZYOU with your email address), those legal notices will still govern your use of Services, and you are still responsible for reading and understanding them. If you use Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information ZYOU collects now is subject to the Privacy Policy in effect at the time such information is collected.
What is Personal Information?
Personal Information is all information that directly or indirectly (i.e. together with other information) may identify an individual. This means that a wide range of data, such as names, contact details, IP addresses, and behavior and choices made online can be personal data. Data processing is any operation or set of operations performed upon personal data, whether or not by automatic means, such as collection, recording, organization, storage, adaptation or alteration, blocking, erasure or destruction of personal data.
Personal Information Provided by You
- Registration: If you desire to have access to certain restricted sections of the Site or request to receive marketing materials, you may be required to become a registered user, and to submit the following types of Personal Information to ZYOU: your name, email address, phone number, full user name, password, city, and time zone.
- Customer Support: We may collect information through your communications with our customer support team or other communications that you may send us and their contents.
- Making a Purchase: When you make payments through the Service, you will need to provide Personal Information such as your credit card number and billing address.
- Social Media: In order to allow you to manage your social media ad platforms, we may ask you to provide your username, account ids, social handle, timezones, email address and other information. This data will only be used by ZYOU to provide you with the Service you expect and will not be shared with any third parties.
- Facebook: ZYOU may allow you to connect a Facebook page or profile to your ZYOU account, in which case we will access certain information from Facebook regarding your account.
- Other: We may also collect your contact details when you provide them in the context of our customer, vendor, and partner relationships.
Personal Information Automatically Obtained from Your Interactions with the Service
- Log Data: When you use our Service, our servers automatically record information that your browser sends whenever you visit a website ("Log Data"). This Log Data may include information such as your IP address, browser type or the domain from which you are visiting, the web-pages you visit, the search terms you use, and any advertisements on which you click.
- Cookies and Similar Technologies: Like many websites, we also use "cookie" technology to collect additional website usage data and to improve the Site and our Service. ZYOU may use both session cookies and persistent cookies to better understand how you interact with the Site and our Service, to monitor aggregate usage by our users and web traffic routing on the Site, and to improve the Site and our Service.
- Notice Concerning Do Not Track: At this time the Services do not function differently based on a user's Do Not Track signal.
- Links to Other Websites: Our Site contains links to other websites. We do not exercise control over third party websites. We are not responsible for the content, privacy and security practices, and policies of third-party sites or services.
- Third Party Web Beacons and Third Party Buttons: Information collected through third-party web beacons and buttons is collected directly by these third parties, not by ZYOU.
How We May Use Your Personal Information
We may use the Personal Information we obtain about you to:
- Create and manage your account, provide our Service, process payments, and respond to your inquiries;
- Manage account authentication such as two-factor authentication;
- Communicate with you for informational and operational purposes;
- Tailor our Service and publish content on social media platforms;
- Provide tailored advertising for ZYOU services;
- Operate, evaluate and improve our business;
- Send you marketing communications about products, services, and promotions of ZYOU;
- Enforce our agreements and comply with applicable legal requirements.
How We Protect Personal Information (Security Measures)
We use administrative, technical, and physical safeguards to protect Personal Information, including encryption in transit (TLS), encryption at rest, and role-based access. We update these measures as standards and threats evolve.
Security Incidents & Breach Notification
If a security incident affects your Personal Information, we will investigate, mitigate, and notify affected users without undue delay, consistent with applicable laws.
Account Data Retention and Deletion
- Account & profile data: Kept while active; deleted within 24 months of closure.
- Billing records: 7 years.
- Logs: Up to 12 months.
- Backups: Rolling retention (approx. 35 days).
- Marketing: Suppression records are maintained indefinitely; profile data deleted within 30 days of unsubscribe.
- You can request deletion via founder@zyou.ai.
Consent & Preference Management
Withdraw consent at any time. Manage emails via unsubscribe links or by contacting founder@zyou.ai. Manage Google API access via your Google Account permissions.
Grievance Redressal & Data Protection Queries
We'll acknowledge privacy requests within 2 business days and aim to resolve within 30 days. Contact founder@zyou.ai.
How we share your personal information
- Data Segmentation: Data obtained through Google API services on our authenticated platform will not be used for targeted advertising or analytics.
- Service Providers: We engage trusted third parties to perform functions on our behalf, requiring them to maintain the privacy and security of your data.
- Compliance with Laws: ZYOU cooperates with government and law enforcement officials to comply with the law.
- Business Transfers: ZYOU may transfer assets, including Personal Information, in connection with a merger or sale.
Use of Data from Google API Services
ZYOU's use and transfer of information received from Google APIs will adhere to both the Google API Services User Data Policy, including the Limited Use requirements, and the Google Workspace API User Data and Developer Policy. Data obtained through Google API services is strictly limited to improving our services to you. You can revoke ZYOU's access at any time through your Google Account permissions.
Email Communication and Unsubscribe
- Purpose: We collect your email to send product updates and account alerts based on your opt-in.
- How to Unsubscribe: Click the 'unsubscribe' link in any email or contact us at founder@zyou.ai.
- Logs: Up to 12 months.
- Processing: Unsubscribe requests are typically processed within 2 business days.
- Data Retention: We retain a suppression record indefinitely to ensure we honor your request.
Your rights under applicable data protection legislation
Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your Personal Information. To exercise these rights, please contact us at founder@zyou.ai.
How to Contact Us
ZYOU is responsible for the processing of your Personal Information. If you have any questions regarding this Privacy Policy, you may contact us by emailing us at founder@zyou.ai.